IMPROVE CUSTOMER SATISFACTION BY 3X

contact CENTER TRAINING 2019

 

BE A TOP CONTACT CENTER MANAGER

This course will help you train and improve the performance of your contact center team. Enroll and learn how to maximize customer satisfaction and achieve your target KPIs

Now $99 $29 only

Contact Center Leadership Course for New and Experienced Managers

Achieve high customer satisfaction, improve your performance KPIs

What will I learn
  • How to build an effective contact center culture

  • Peer training essentials

  • Building rapport with customers

  • Active listening strategies

  • Better phone manners

  • Dealing with difficult customers

What is included in the course
  • 12 Modules

  • 50+ Lectures

  • 12 Case studies with videos

  • 12 Quizzes

Who should take this course?
  • CEOs

  • Sales Executives and Managers

  • Contact center managers and agents

    Free with this Course

    Get the most out of your course. See what you get!

    Completion Certificate

    Free E-Book

    Free Audiobook

    Lifetime Access

    Enroll Risk-Free Today

    Enroll today and get this course for $29 only.

    Course Curriculum

    Take a look at our content-rich curriculum full of great learning, case studies, videos and more

    Course Certificate

    Show potential employers your new accomplishments

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    What our students are saying

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    Learndeed helped me improve my job prospects when I moved to Canada recently. Highly recommended

    Khan Faraz

    Esoltech Canada

    I was looking for an online course on HR when I found Learndeed. The course and support was excellent. Thanks!

    Aziz Khalid

    TSA Santico

    I would recommend Learndeed to my group-mates at CPRHQ. I for sure see a lot of value in the work-compliance training I got.

    Karen D

    CPR HQ

    Frequently Asked Questions

    I can learn this on my own, why do I need to enrol in a course?

    In the age of the internet and Google, you can find and learn anything. But it takes time to find, filter and learn all the information out there. It took our experts more than 12 months of research to build this course. You can just dive right into it and save a lot of time and money

    How long is this course? What are the timings?

    This is a 100% self-paced course. You can study and complete it anytime you like. When you enroll, you get lifetime access.

    I have never taken an online course, I am not sure about it

    The learning platform is very simple and intuitive and very beginner friendly. However, in case you still can't cope up, you can always get your full money back within 30 days

    What is your refund policy

    We offer no-questions-asked refund for 30 days. You can enroll risk-free

    Who can I contact if I have questions

    You can contact our customer support for any queries related to the course

    Is this course accredited?

    This course does not provide college credits and is not accredited

    Enroll Risk-Free Today

    Enroll today and get this course for $29 only.

    Get started now!